Resume

SHANE MADISON, MBA

COO | VICE PRESIDENT | OPERATING EXECUTIVE

Distribution | Industrial | Construction | Contractor Services

Multi-Branch Operations | Sales & Operations | >$90M P&L

(813) 955-7445 | shaneemadison@gmail.com | Tampa Bay, FL | Personal Website | LinkedIn

EXECUTIVE PROFILE

Multi-branch executive with P&L leadership of businesses up to $90M and organizations of 100+ employees. I drive profitable growth by building sales-focused organizations, creating accountability, and strengthening operating discipline, consistency, and execution. I have led turnarounds, acquisitions, and post-close integrations. My success has come from aligning teams, systems, processes, and performance expectations across complex organizations.

PROFESSIONAL EXPERIENCE

Graham Heating & Air Conditioning, Tampa, FL | Vice President & General Manager | 2024 – 2026

Recruited to prepare a multi-site, 90-employee HVAC contractor business for private equity sale that closed at 11x EBITDA. Success came through standardizing branch operations, instilling leadership accountability, and driving the key operating metrics in the company. I then led post-close integration following the sale.

• Improved monthly EBITDA 30% through technician productivity, pricing controls, route optimization, estimating improvements, and stronger gross-margin management.

• Spearheaded ServiceTitan implementation across the platform, replacing inconsistent founder-led processes with common workflows, reporting, and operating standards.

• Established weekly branch reviews focused on lead conversion, field productivity, and operating performance.

• Led a 25-person call center and increased booked appointments of 28% within six months.

Johnstone Supply, Tampa, FL | Regional Executive | 2020 – 2024

Hired to turn around a multi-branch, 110-employee HVAC distributor. I succeeded by unifying five previously siloed branches under one operating model, expanding the account management team, and driving disciplined weekly KPI, inventory, and sales-plan reviews that aligned leadership, improved customer coverage, and fueled growth.

• Grew regional revenue from $40M to $90M, delivering 20%+ annual growth across multiple branches.

• Grew e-commerce revenue by 375% by restructuring contractor rebates and aligning account manager incentives.

• Held P&L responsibility for revenue, gross margin, pricing, inventory, supplier programs, and working capital.

• Aligned branch managers and sales teams through weekly performance reviews of sales, margin, pipeline, and branch results.

Crescent Electric Supply, Des Moines, IA | Regional Executive | 2018 – 2020

Brought in to strengthen performance and execution across a multi-branch electrical distributor. Successfully unified all branches under a disciplined operating model, consolidating branches to reduce operating costs without sacrificing customer coverage, while launching a dedicated projects group to expand lighting and gear sales.

• Grew revenue at an 18% annual growth rate and moved the region to #2 nationally in year-over-year growth.

• Owned regional P&L performance across revenue, gross margin, pricing, inventory, and supplier programs.

• Directed sales and operations across seven branches serving residential and commercial contractors, driving inventory discipline, branch accountability, and consistent execution across the region.

Seneca Fluid Technologies, Des Moines, IA | President | 2012 – 2018

Selected to support the acquisition of a multi-branch industrial distribution and design-build paint and fluid handling systems business, then lead its post-close integration with full P&L, sales, and operations responsibility.

• Increased revenue 32% and doubled EBITDA through pricing improvements, stronger supplier programs, and tighter management of sales and margins.

• Held full P&L responsibility for two branches, including sales, gross margin, inventory, forecasting, supplier relationships, and the management team.

EARLIER EXECUTIVE LEADERSHIP

Pinnacle Construction Group | Founder & President

Commercial, residential, and multifamily construction

• Founded and grew the business to $50M+ in annual revenue, with full P&L and operational responsibility spanning business development, estimating, cash flow, purchasing, WIP management, forecasting, and project profitability.

Russell Construction Company | Vice President
Commercial, residential, and multifamily construction

• Led design-build sales and operations resulting in growth from $18M to $35M while rebuilding 80% of the staff.

Septagon Construction Company | President – Iowa
Commercial, residential, and multifamily construction

• Grew the business from $3M to $80M, led 40+ self-perform field employees, secured $100M+ of K-12 work, and led an acquisition and integration of an additional construction company.

CORE CAPABILITIES

· Full P&L Ownership & EBITDA Growth

· Multi-Branch Operations & Performance Improvement

· Business Turnarounds & Operational Scaling

· Mergers, Acquisition Integration & Operational Alignment

· Sales Leadership & Profitable Revenue Growth

· Leadership Development & Branch Accountability

EDUCATION

MBA, Colorado State University | BA, Webster University | AAS, Architectural Construction & Engineering, Western Iowa Tech

SYSTEMS

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